Harmony Through Teamwork: 5 Tips for Improved Communication in the Workplace

For the first time ever, there are five different generations in the workforce. Each generation has their own style of communicating and varying expectations for workplace interactions. Regardless of industry, location, or company size, ineffective communications can obstruct information, hinder collaboration, and negatively impact employee satisfaction. In this highly interactive, high-energy keynote, Jan Spence will use her vast knowledge helping companies and individuals take their teamwork, listening, and communication skills to the next level by sharing tips on how to set established protocols and clear processes of communication, thus increasing employee engagement and overall productivity. By the end of the session, participants will have the necessary tools they can implement immediately to successfully navigate the varying and unique needs of a multi-generational workforce.

After this session, participants will:

1. Implement tools and techniques to create synergy amongst the different generations when communicating. 

2. Create more productive interactions in the workforce to increase overall engagement levels. 

3. Learn how to apply Jan’s “ARC method” to be more succinct and minimize wasted time.

ATD Areas of Expertise

About the Speaker

Jan Horton Spence is an international speaker, consultant, trainer and business coach. With contagious charisma and a zest for life which make her an excellent motivator and leader, the Georgia native has used her vast knowledge in sales, marketing, communications, finances, and business operations to help numerous clients including Pillsbury, Walmart, and Frito-Lay. 

Jan and her husband, Mitch, launched the second FiltaFry franchise in the US in 2003. As CEO, Jan built such a successful operation that they were awarded the “2005 Franchisee of the Year” by the International Franchise Association. Meeting their four-year plan, they sold the business in 2007 at 300% ROI. Since then, Jan has circled the globe as a trainer, consultant, and speaker for franchisees, organizations, and companies. 

Having been interviewed by Entrepreneur magazine and the Big Dog Morning Show in Jesup, Ga, Jan is known as a unique individual who can lead, organize, and motivate to make a difference in the lives of those she influences. As a member of the National Speakers Association, Jan combines her business experience with her desire to see people live out their God-given purpose through teaching goal-setting, sales, priorities, and financial freedom. Known for her highly interactive, entertaining, and inspirational style, she recently taught in Panama, Romania, Switzerland, and Uganda. 

Jan serves on the boards of Meeting Professionals International – North Florida and Compass Finances God’s Way – Florida. She serves on committees with the local Association of Talent Development chapter and is active in her home church of Beach United Methodist in Jacksonville, Florida. She and her husband of seventeen years enjoy traveling the world when not at home attending Jaguars football games and cultural events.

Additional Information

6 Benefits of Teamwork in the Workplace

Workplace Communication: Importance, Strategies & Examples

5 Benefits of Collaboration in the Workplace