Webinar: AQ: The Science of Resilience

  • Thursday, January 23, 2020
  • 12:00 PM - 1:00 PM
  • Webinar


  • Courtesy Registration for ATD Members from other chapters - Must have code

Registration is closed

Webinar Description:

Adversity in our personal and professional lives is inevitable but how we respond to adversity is entirely within our control and something that we can improve. Paul Stoltz, PhD coined the term Adversity Quotient, in his book Adversity Quotient: Turning Obstacles into Opportunities. Paul’s research demonstrated that people respond to adversity in one of three ways. Ten percent of the population become quitters, eighty percent of the population become campers, and ten percent become climbers. This presentation uncovers the key traits of climbers, as well as how to evaluate, manage and strengthen your resilience. By strengthening our resilience, we are better equipped to handle the many problems, challenges and obstacles that we face both professionally and personally.

Learning Objectives:

  • Define Adversity Quotient and how it applies in our personal and professional lives.
  • Help people determine how they naturally respond to adversity (i.e. quitter, camper, climber).
  • Demonstrate ways to improve your AQ and strengthen your resilience.

Who should attend and why:

Anyone committed to their professional development who wants to learn more about overcoming adversity and strengthening their resilience both at work and at home. This presentation is especially important for Human Resource professionals, Training and Development professionals, Professional Coaches and Leaders at all levels in the organization.

About the Presenter:

Lindsey A. Zajac is an experienced, Human Resources professional with a demonstrated history of excelling in fast-paced organizations including PepsiCo, Eaton Corporation, Saab Sensis and Next Jump. Training and Development, Talent Management, Employee Relations, Recruiting, and Succession Planning are Lindsey’s areas of expertise. Most recently, Lindsey was employed with PepsiCo as a Senior Human Resources Manager in Buffalo, NY supporting the largest market in the country. In this role, Lindsey was responsible for providing Human Resources support for 1,100 union & non-union frontline associates and managers across nine Upstate NY locations. Lindsey served as a Strategic Business Partner with the PepsiCo Upstate NY Leadership team.

Lindsey co-led the quarterly “Getting Started as a New Supervisor” training for the entire Northeast Region, training close to one hundred new Supervisors each year. In addition, she helped develop new training content that was later incorporated into the curriculum for Frontline Leader Excellence Training that was rolled out to all Managers across PepsiCo nationwide. Lindsey is a proud recipient of PepsiCo’s most prestigious “You Excel” Award as well as multiple “Way to Go” Awards for delivering exceptional results.

In 2018, Lindsey was recruited to join Ahern, Murphy & Associates, where she is able to leverage her passion for leadership development and coaching to help organizations develop and retain their employees while improving their overall performance. As a mother of two small children, Lindsey knows first-hand how difficult it is to juggle your family and your career. She has also seen firsthand the lack of women in senior leadership roles throughout the various corporations where she has worked. This inspired her to get a coaching certification in Women’s Leadership. Lindsey believes that career women today need a heightened level of support and resources to advance into leadership positions and be successful both at work and at home. The Gaia Project for Women’s Leadership Advanced Coaching methodology has proved to be very effective with Lindsey’s coaching clients.

Lindsey is an authorized Everything DiSC partner and a proponent of using the assessments with her clients as a part of an overall solution to help them become more self aware which in turn, allows them to communicate, sell, resolve conflict, and lead more effectively. Lindsey serves on the programming committee for the Buffalo Niagara Sales and Marketing Executives (BNSME) and she is an active member of the following organizations:

Amherst Chamber of Commerce, Association for Talent Development (ATD), Buffalo Niagara Human Resources Association (BNHRA) and the WNY Chapter of the National Human Resources Association (NHRA). In January 2019, Lindsey was appointed to the Board of Directors for Journey’s End for her expertise in Human Resources.

Lindsey graduated cum laude from Providence College with a BA in Political Science and a Minor in Women’s Studies. Upon graduation, Lindsey moved to New York City to begin her career in Recruiting, where she worked for a staffing agency on Wall Street specializing in the placement of finance and accounting professionals and then joined a Technology Startup, Next Jump, as the head of recruiting to help the company double in size. Lindsey resides in Williamsville with her husband, John, and their two children, Delaina and Drew. In her free time, Lindsey enjoys running, concerts, travel, and trying the many restaurants that Buffalo has to offer.


ATD Buffalo Niagara | Chapter Code (CHip) 2043

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